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Privacy Policy

Purpose of the Privacy Policy

LeadEst8 (“Company,” “we,” or “us”) is a real estate CRM and team collaboration platform designed to empower clients (“Clients” or “Customers”) with lead management and operational tools for the real estate industry (“Service” or “Services”).

We value your privacy and are committed to protecting it. This Privacy Policy explains how we collect, use, and disclose personal and/or confidential information from:

  1. Clients (including third parties submitting information on their behalf).
  2. Visitors browsing our website (“Visitors”).

This Privacy Policy may be updated periodically. We will notify you of any material changes by posting the revised Privacy Policy on our website. Please review it regularly for updates.

Information we collect

We may collect personal and non-personal information:

Anonymous Information

  • Data that does not identify individuals, such as website visit counts, general usage trends, and device types.
  • Automatically collected information (e.g., operating system, device type) used to improve the Services.

Personally Identifiable Information (PII)

  • Data that identifies you, such as your name, email address, phone number, company name, billing details, and account credentials.
  • PII may be collected during account registration, through your interactions with our Services, or when submitted by authorized third parties on your behalf.

Customer Data

  • Clients may upload or provide confidential business information (e.g., leads, contact details) as part of using our Services. This data will be handled with the same confidentiality as PII.

Automatically Collected Data

  • Usage Data: Includes interactions with our Services (e.g., pages viewed, navigation paths, session duration).
  • Log Data: Includes timestamps, IP addresses, and browser configurations.
  • Device Data: Includes device type, operating system, app version, and crash reports.

2. How We Use Your Information

We use your information to:

  • Provide and improve our Services, including customer support and personalization.
  • Communicate with you about your account, updates, or marketing opportunities (opt-out options available).
  • Analyze usage trends for research and development purposes.
  • Ensure compliance with laws, enforce our Terms of Service, and protect against fraud or misuse.

Marketing Activities

  • Direct Marketing: We may send promotional content based on your preferences.
  • Interest-Based Advertising: We may collaborate with third-party advertisers to display targeted ads.

Customer Data
We process Customer Data only as instructed by you and as needed to provide our Services.

3. Sharing and Disclosure of Information

Service Providers
We may share PII with trusted third parties that support our operations (e.g., hosting, analytics, email services).

Compliance with Legal Obligations
We may disclose your information to comply with legal requirements, enforce our Terms of Service, or protect rights, property, or safety.

Business Transitions
In case of a merger, acquisition, or sale, personal information may be transferred as part of the transaction.

We do not sell personal information to third parties.

4. Data Security & Storage

LeadEst8 uses secure servers, firewalls, and encryption to protect your data. While we strive to safeguard your information, no method of transmission over the internet or electronic storage is entirely secure.

Your data may be stored on third-party servers in the United States or elsewhere.

5. International Use

If you access our Services from outside the United States, you consent to the transfer and processing of your information in the United States or other countries where our infrastructure is located.

6. California Residents

Under the California Consumer Privacy Act (CCPA), California residents have rights to:

  • Access and request the deletion of personal information.
  • Opt out of the sale of their information (note: LeadEst8 does not sell personal information).

To exercise these rights, contact us at privacy@leadest8.com.

7. Google User Data

LeadEst8 adheres to Google API Services User Data Policy, including its Limited Use requirements, when handling data obtained via Google integrations.

8. Children’s Privacy

LeadEst8 does not knowingly collect information from individuals under 18 years old. If we become aware of such collection, we will promptly delete the data.

9. Questions or Concerns?

If you have questions about this Privacy Policy or our practices, please contact us at privacy@leadest8.com.